Our Minds Design's FAQ's

---

• Original image must be minimum 300 dpi and in PNG, SVG or JPEG format. Only PNG is accepted for gang sheet orders.
• Note: enlarging a 300dpi image (i.e. from 3" to 9") and exporting it may cause pixelation and quality issues.
• Color shifts can occur when converting to CMYK for DTF printing.
• Do not mirror your image, and please use transparent or removed backgrounds (unless you want the background printed).
• We recommend a minimum of 7.5px/0.25" for small fonts or thin lines to ensure the ink and powder is applied properly.
• Avoid neon glow, gradients, and soft edges. DTF printers can have issues printing these designs accurately.
• We print what we receive. Spelling, placement, sizing, and image quality will not be fixed by our team.

DTF, or Direct-to-Film, is an innovative printing technique that transfers vibrant designs onto a specialized film. This film is then heat-pressed onto various materials, allowing for seamless reproduction of vibrant colors and intricate details.

Unlike HTV, DTF prints don't require time-consuming weeding. Applying DTF prints to apparel takes just seconds, significantly speeding up production times and boosting business growth.

DTF prints work well with a wide range of materials, including cotton, polyester, and blends. By adopting DTF printing, businesses gain the ability to create retail-quality products at premium price points and in high production volumes. This opens up new levels of growth and profitability for your business.

Once uploaded, your design will be printed onto a specialized film and shipped directly to you. Once you receive your prints, simply place the transfer film onto the material, apply the heat press for the recommended time and temperature, and your design will be permanently applied onto the material.

Yes, you can specify custom sizes for your DTF transfer images when you upload your image.

To achieve the highest quality printing results, your design files are required to have a minimum of 300dpi. We accommodate various file types, including PNG and SVG (vector). Please ensure your design is clear and of high resolution to achieve the best results.

A gang sheet refers to printing material that contains multiple images or designs arranged closely together. This method is used to optimize the use of space and materials during the printing process.

Achieving 300 DPI (dots per inch) ensures high-quality prints. To achieve 300 DPI with your image you need to multiply the print size (width and height in inches) by 300 to find the right pixel dimensions.

We recommend ensuring your design is at the desired size, not mirrored, and without background parts. Additionally, avoid using grayscale gradients, transparency effects, neon effects, and glow effects for optimal results.

 Typically, DTF orders are produced and shipped within 3 business day and similar to blanks.

Currently, our DTF transfers arrive as intact sheets, requiring manual cutting.

For the best results, we strongly recommend using a commercial heat press for DTF transfers.

• Pre-press your garment for 5-10s to eliminate moisture and wrinkles.
• If aligning your design with a fold, do this prior to pre-pressing.

Material Cotton or blends  

Temperature Setting  300°F - 320°F   
Press Time 12-15s
Cooldown  Allow to cool completely before peeling* 

Re-press material Parchment/Teflon** 

Re-press time 5-10s 

*Please note: If the image does not transfer completely when peeling, repress with the image in place for 5-10 seconds, let it cool again, and re-peel the film.

**Using parchment for post-press will produce a more matte design. Using teflon for post-press will produce a glossier design.

Care Instructions: Turn the garment inside out. Machine wash cold. No bleach. No softener. Tumble dry low. Do not dry clean or iron.

Due to each DTF print being a custom image, Our Minds design does not allow for cancellations or refunds. If you receive a transfer that is damaged or encounter any issues with your order, please reach out to us.

As long as instructions are followed and the artwork you use is print-ready, we will always make sure you're happy with your transfers!

We’ll reprint for free if there’s a defect with your order that includes the following:

• Image quality issues when using a 300 DPI image
• Adherence issues
• Damage caused by shipping